okcards.ph Privacy Policy

1. Introduction

okcards.ph ("Platform", "we", "us", "our") is committed to protecting the personal data of all individuals who use the okcards.ph online gaming platform accessible at okcardsph.club. This Privacy Policy explains how okcards.ph collects, uses, stores, shares, and protects your personal information in connection with your use of the Platform, and sets out your rights as a data subject under the Republic Act No. 10173, also known as the Data Privacy Act of 2012 of the Philippines, and its Implementing Rules and Regulations.

By registering an account at okcards.ph, or by continuing to use the Platform, you acknowledge that you have read and understood this Privacy Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with any aspect of this Privacy Policy, you should not access or use the okcards.ph platform.

2. Data Controller

For the purposes of the Data Privacy Act of 2012 and this Privacy Policy, the data controller responsible for your personal information is:

• Platform: okcards.ph
• Website: okcardsph.club
• Contact Email: [email protected]

As the data controller, okcards.ph determines the purposes and means of processing your personal data and is responsible for ensuring that all processing activities are conducted lawfully, fairly, and transparently in accordance with applicable Philippine data protection legislation.

3. Information We Collect

okcards.ph collects the following categories of personal data in connection with the operation of the Platform:

3.1 Identity & Contact Data

• Full legal name
• Date of birth (for age verification — 21+ requirement)
• Gender
• Philippine mobile number
• Email address
• Residential address (city/province in the Philippines)

3.2 Identity Verification (KYC) Data

• Government-issued Philippine identification document number and copy (e.g., PhilSys, driver's licence, passport)
• Proof of address documentation
• Proof of payment method where required for AML compliance

3.3 Financial Data

• GCash account reference (wallet identifier, not full account credentials)
• PayMaya account reference
• Philippine bank account details (BPI, BDO, Metrobank) used for withdrawal processing
• Transaction history: deposits, withdrawals, bonus credits, and game wagering records

3.4 Technical & Usage Data

• IP address and device identifiers
• Browser type and version
• Operating system
• Session duration and login timestamps
• Pages visited and features accessed within the okcards.ph platform
• Game activity logs (games played, bet amounts, outcomes)

3.5 Communications Data

• Records of communications between you and the okcards.ph support team via live chat, email, or other channels
• Feedback, complaints, and dispute correspondence

4. How We Collect Your Data

okcards.ph collects personal data through the following means:

• Direct Collection: Information you provide directly during account registration, KYC verification, deposit and withdrawal processes, or when contacting support.
• Automated Technical Collection: Data collected automatically through your use of the Platform, including session logs, cookies, and usage analytics.
• Third-Party Sources: Identity and fraud screening data from KYC verification service providers; payment transaction data from GCash, PayMaya, and Philippine banking partners; and, where applicable, publicly available data for AML screening purposes.

5. Legal Basis for Processing

okcards.ph processes your personal data on the following legal bases under the Data Privacy Act of 2012:

6. How We Use Your Personal Data

okcards.ph uses the personal data we collect for the following purposes:

• To create, verify, and maintain your okcards.ph account, including confirming that you meet the 21+ age requirement.
• To process deposits and withdrawals via GCash, PayMaya, BPI, BDO, and Metrobank.
• To deliver the gaming products and services offered on the Platform, including live dealer games, slots, bingo, fishing games, and sports betting.
• To apply bonuses, promotions, and loyalty programme rewards to your account.
• To conduct identity verification and KYC reviews in compliance with Philippine anti-money laundering regulations.
• To monitor account activity for fraud, money laundering, collusion, and other prohibited conduct.
• To operate our responsible gaming programme, including monitoring for problem gambling indicators and enforcing self-exclusion arrangements.
• To respond to your queries, complaints, and disputes through the okcards.ph support team.
• To send you service communications (e.g., transaction confirmations, security alerts, account notices).
• To send you marketing communications about okcards.ph promotions, where you have given consent and not withdrawn it.
• To improve the okcards.ph platform through usage analytics and performance monitoring.
• To comply with applicable Philippine legal and regulatory obligations.

7. Data Sharing & Third Parties

okcards.ph does not sell your personal data to third parties. We may share your data with the following categories of recipients, strictly for the purposes described in this Privacy Policy:

• Payment Processors: GCash (Globe Fintech Innovations), PayMaya (Voyager Innovations), and Philippine banking partners for transaction processing.
• KYC & Identity Verification Providers: Third-party service providers engaged to perform identity verification, age checks, and fraud screening.
• Game Content Providers: Licensed game studios and live dealer providers whose platforms are integrated into the okcards.ph casino lobby, where necessary for game delivery and RNG certification.
• Technology Service Providers: Cloud hosting, platform infrastructure, and analytics providers operating under data processing agreements with okcards.ph.
• Regulatory & Law Enforcement Authorities: Where disclosure is required by applicable Philippine law, court order, or regulatory direction, including disclosures to the AMLC (Anti-Money Laundering Council) where legally required.

All third-party service providers engaged by okcards.ph are contractually required to process your personal data only as instructed, to implement appropriate security measures, and to comply with applicable data protection laws.

8. Cookies & Tracking Technologies

The okcards.ph platform uses cookies and similar tracking technologies to enhance your experience, maintain session security, and gather usage analytics. The types of cookies used include:

• Strictly Necessary Cookies: Required for the okcards.ph platform to function, including session authentication, security tokens, and load balancing. These cannot be disabled without affecting platform functionality.
• Functional Cookies: Remember your preferences such as language, game lobby filters, and responsible gaming settings within your okcards.ph account.
• Analytics Cookies: Collect anonymised data about how users navigate the okcards.ph platform, which pages are most visited, and how features are used, to help us improve the site experience for Filipino players.
• Security Cookies: Assist in fraud detection and prevention, including detection of unusual login patterns and session hijacking attempts.

You may manage non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the okcards.ph platform.

9. Data Retention

okcards.ph retains your personal data for as long as your account remains active and for such additional period as is required by applicable law or legitimate business purpose. Specifically:

• Account and identity data is retained for the duration of your okcards.ph account plus a minimum of five (5) years after account closure, in compliance with Philippine AML record-keeping requirements.
• Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
• KYC documentation is retained for the period required by AMLC regulations and NPC guidance applicable to online gaming operators.
• Communications data (support tickets, dispute records) is retained for three (3) years from the date of the last communication.
• Marketing preference records are retained until you withdraw consent or close your account, whichever is earlier.

Upon expiry of applicable retention periods, your personal data is securely deleted or anonymised in accordance with okcards.ph's data disposal procedures.

10. Data Security

okcards.ph implements appropriate technical and organisational security measures to protect your personal data against unauthorised access, disclosure, alteration, or destruction. These measures include:

• 256-bit SSL/TLS encryption for all data transmitted between your device and the okcards.ph platform.
• Encrypted storage of sensitive account credentials and financial reference data.
• Access controls limiting internal access to personal data to authorised personnel with a legitimate need.
• Regular security assessments and penetration testing of the okcards.ph platform infrastructure.
• Two-factor authentication for player accounts and privileged administrative access.
• Incident response procedures for detection, containment, and notification of personal data breaches in accordance with NPC breach reporting requirements.

Despite these measures, no internet transmission or electronic storage system is completely secure. You use the okcards.ph platform at your own risk and are encouraged to take your own security precautions, including using strong passwords and enabling two-factor authentication on your account.

11. Your Data Subject Rights

As a data subject under the Data Privacy Act of 2012 of the Philippines, you have the following rights in relation to your personal data held by okcards.ph:

• Right to be Informed: To know what personal data okcards.ph holds about you, why it is being processed, and how it is handled — as set out in this Privacy Policy.
• Right of Access: To request a copy of the personal data okcards.ph holds about you.
• Right to Rectification: To request correction of inaccurate or incomplete personal data in your okcards.ph account.
• Right to Erasure: To request deletion of your personal data where it is no longer necessary for the purpose for which it was collected, subject to our legal retention obligations.
• Right to Object: To object to the processing of your personal data for direct marketing purposes. You may withdraw consent to marketing communications at any time via your account settings.
• Right to Data Portability: To receive your personal data in a structured, commonly used format, where technically feasible.
• Right to Damages: To be indemnified for damages sustained due to inaccurate, incomplete, outdated, false, unlawfully obtained, or unauthorised use of your personal data.
• Right to Lodge a Complaint: To file a complaint with the National Privacy Commission (NPC) of the Philippines if you believe your data protection rights have been violated.

To exercise any of these rights, contact the okcards.ph Data Protection Officer at [email protected]. We will respond to verified requests within thirty (30) days in accordance with NPC guidelines.

12. Children's Privacy (Under 21)

The okcards.ph platform is strictly prohibited for use by individuals under 21 years of age. okcards.ph does not knowingly collect personal data from persons under 21. If we become aware that personal data has been submitted by an individual below the age of 21, we will immediately suspend the associated account and delete the relevant personal data.

If you are a parent or guardian and believe that a person under 21 in your care has created an okcards.ph account, please contact our support team immediately at [email protected] so that we can take prompt action.

13. Amendments to This Privacy Policy

okcards.ph reserves the right to update or amend this Privacy Policy at any time. When material changes are made, we will update the "Last Updated" date at the top of this page. Where required, we will provide advance notice of significant changes via the okcards.ph platform or by contacting you at your registered contact details.

Your continued use of the okcards.ph platform following any update to this Privacy Policy constitutes your acceptance of the revised terms. We encourage you to review this Policy periodically to stay informed about how okcards.ph protects your personal data.

14. Contact Us & Data Protection Officer

For any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data at okcards.ph, please contact our Data Protection Officer:

• Email: [email protected]
• Subject Line: Data Privacy Request – okcards.ph
• Response Time: Within 30 days of receipt of a verified request

You also have the right to file a complaint directly with the National Privacy Commission of the Philippines if you are unsatisfied with our response to a data protection concern. Information on filing complaints with the NPC is available through the NPC's official government channels.